Terms & Conditions

Welcome to TripJetly (“TripJetly,” “we,” “us,” or “our”). By using our website, services, or purchasing flight tickets through us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.

Services Provided

TripJetly acts as a third-party travel service provider, offering flight booking and related travel assistance. We are not an airline and do not operate flights. All flight services are subject to the terms and conditions of the respective airline.

Booking and Payment

- All bookings are confirmed only after full payment is received.
- Prices are subject to change until payment is completed and the booking is confirmed.
- You are responsible for providing accurate traveler information during the booking process.

Cancellations and Refunds

- Airline ticket cancellations and refund eligibility depend on the airline’s policies and fare rules.
- TripJetly’s service fees and convenience charges are non-refundable.
- Refunds, if applicable, will be processed according to the airline’s policy and may take up to 8–12 weeks.

Changes to Bookings

- Flight date, time, or route changes are subject to airline availability, fare differences, and applicable change fees.
- TripJetly may charge an additional service fee for processing changes.

Travel Requirements

- You are solely responsible for obtaining valid passports, visas, travel permits, and complying with the entry requirements of your destination.
- TripJetly is not liable for denied boarding or entry due to incomplete or invalid travel documents.

Liability Disclaimer

- TripJetly is not responsible for delays, cancellations, schedule changes, lost baggage, or service disruptions caused by airlines or other third parties.
- Our liability is limited to the amount paid to TripJetly for the booking in question.

Use of Website

You agree not to misuse our website, attempt unauthorized access, or engage in fraudulent activities. TripJetly reserves the right to block or terminate access if misuse is detected.

Changes to Terms

We may update these Terms & Conditions at any time without prior notice. The updated version will be posted on our website with a revised “Last Updated” date.

Contact Us

If you have any questions about these Terms & Conditions, please contact us at info@tripjetly.com.